Publication Date: 4.1.2024
Effective Date: 4.1.2024
The operator of the ViiTor Real-Time Translation Chrome Extension service is Beijing Cloud Curvature Technology Co., Ltd. (hereinafter referred to as “we”, “us”, or “our”). We fully understand the importance of personal information and will make every reasonable effort to protect the security and reliability of your personal information. We follow the principles of accountability, explicit purpose, informed consent, data minimization, security assurance, user participation, and transparency, and we adopt industry-standard safeguards to protect your personal information. Accordingly, we have formulated this Privacy Policy (the “Policy”). This Policy applies to the ViiTor Real-Time Translation Chrome Extension service and related services.
Before using the ViiTor Real-Time Translation Chrome Extension service and related services, please read and fully understand this Policy. By using the relevant products or services after such review, you acknowledge that you have fully understood and agreed to this Policy. If you have any questions, comments, or suggestions regarding this Policy, you may contact us through the contact methods provided by ViiTor Real-Time Translation.
This Policy does not apply to the collection or processing of information by third parties that provide products or services through our products and services, including any third-party websites linked through our services. If you use such third-party products or services, including by providing them with any personal information, such use will be governed by their own terms of service and privacy policies rather than this Policy.
This Privacy Policy will help you understand the following:
• I. Personal Information We Collect from You
• II. How We Use Your Personal Information
• III. How We Share or Disclose Your Personal Information
• IV. How We Protect Your Personal Information
• V. How You Manage Your Personal Information
• VI. How We Handle Minors’ Personal Information
• VII. Where and How We Store Your Personal Information
• VIII. How This Privacy Policy Is Updated
• IX. How to Contact Us
I. Personal Information We Collect from You
We collect personal information from you in order to provide our products and services and improve their quality. The personal information we collect generally falls into two categories: information you actively provide to us, and information automatically collected during your use of the Chrome Extension service.
Personal Information You Provide to Us
• Personal information, including contact details, email address, account information (if applicable), and the content of inquiries or feedback you submit to us.
• Content containing personal information, including text, images, photos, audio, video, uploaded files, communication records, service records, and service feedback.
• Any information that you actively input, upload, submit, or send while using our online services may contain personal information relating to you or others.
In addition, third parties that provide products or services within or through our services may collect your personal information within the scope of their independently provided services. Please carefully review the applicable terms and privacy policies of those third parties.
Automatically Collected Personal Information
• Device and browser information, such as device type, operating system information, browser type and version, language settings, and screen resolution.
• Network and log information, such as IP address, access time, page path, click records, error logs, and network type.
• Business data generated or submitted when you use speech, translation, transcription, upload, generation, or similar services, including text, audio, video, and files.
• Cookie, local storage, and similar technical information. Where applicable, we may use cookies, Local Storage, Session Storage, or similar technologies to keep the website running properly, maintain login status, remember preferences, and improve user experience.
• Location information, if you use location-based features on the Web service and actively authorize your browser to access such information.
If the Chrome Extension service actually integrates third-party analytics, identity verification, risk control, notification, or other third-party services, such third parties may collect device information, log information, cookie information, or other necessary data for service implementation. The third-party service list, the exact data categories involved, and related processing rules should be aligned with the services actually deployed on the website.
II. How We Use Your Personal Information
1. We use your personal information to realize the functions of our products and services and to enable you to access and use them, including the following:
• To provide our products and services to you.
• When you use voice recording, real-time transcription, translation, or similar features, we may request browser access to your microphone.
• When you use photo capture, video capture, or similar features, we may request browser access to your camera.
• When you actively use screen sharing, tab sharing, or related Web features, your browser may request authorization to access screen content or system audio. We will use such information only to the extent necessary to provide the relevant service.
• When you upload local files, images, audio, video, or feedback materials, we process such materials within the scope you actively choose to submit.
• Where applicable, we may use cookies or local storage to maintain login status, save basic settings, remember language preferences, or improve continuity of service.
• To train and optimize models related to our products and services, subject to applicable laws and within the necessary scope, with corresponding security measures in place.
• For other circumstances necessary to realize service functions and enable your access to and use of our products and services.
If you refuse to grant the authorizations necessary for us to provide products or services, or refuse the collection and use of the relevant personal information, you may be unable to use all or part of our products or services.
2. We may combine the personal information you provide with the information automatically collected, as well as general information received from other trusted sources, so as to provide a better product and service experience.
3. We may use your personal information, where necessary, for analysis, market research, technical assessment, business development, operational improvement, and product iteration.
4. We may use your personal information when contacting you, helping resolve your issues, or recording the handling process and results of your issues.
5. Exceptions to consent: under applicable laws and regulations, we may process personal information without obtaining additional consent in situations involving national security, public security, major public interests, criminal investigation, judicial proceedings, protection of major lawful rights and interests, legally disclosed information, contractual necessity, and other circumstances permitted by law.
If we cease operating the ViiTor Real-Time Translation Chrome Extension service and related services, we will immediately stop collecting your personal information, notify you individually or through public announcement where appropriate, and delete or anonymize your personal information in accordance with applicable laws and regulations.
III. How We Share or Disclose Your Personal Information
Sharing
Except as otherwise required by laws and regulations, or where necessary to fulfill a service purpose expressly authorized by you, we will not share your personal information with third parties.
Disclosure
We will not disclose your personal information to any third party except in the following circumstances:
• Where you voluntarily choose to disclose it, or separately authorize us to disclose it to a designated third party.
• Where disclosure is required by applicable laws and regulations, or is necessary for matters involving national security, national defense, public security, public health, major public interests, criminal investigation, prosecution, trial, or enforcement of judgments.
• Where disclosure is necessary to protect the life, property, or other major lawful rights and interests of you or other individuals, and obtaining your consent is difficult.
• Other circumstances required by laws, regulations, or competent judicial / administrative authorities.
According to applicable laws and regulations, sharing or disclosing de-identified data in a manner that prevents recipients from restoring or re-identifying personal information does not constitute sharing or disclosure of personal information.
IV. How We Protect Your Personal Information
1. We work to provide security for your personal information and prevent it from being illegally used, accessed without authorization, disclosed, leaked, damaged, or lost. Within a reasonable level of security, we use safeguards such as encryption, de-identification, access control, and permission management.
2. Although we will use our best efforts to protect the security of the personal information you provide to us, no security measure can guarantee absolute security. You should also properly safeguard your account credentials, passwords, and other identity information to reduce the risk of unauthorized disclosure caused by personal mishandling.
V. How You Manage Your Personal Information
Changing the Scope of Your Consent
Each service function requires basic personal information to be completed. For the collection and use of additional personal information, you may grant or withdraw your consent through website account settings, browser permission settings, or by contacting us via email. After you withdraw consent, we will no longer continue processing the corresponding personal information, but such withdrawal will not affect prior processing activities lawfully carried out based on your previous consent.
Responding to Your Requests
When you request access, correction, deletion, withdrawal of consent, or similar actions, we may require a written request and identity verification for security purposes. We will generally provide an initial response within fifteen working days. For reasonable requests, we generally do not charge fees; however, for repeated requests or requests exceeding a reasonable scope, we may charge a cost-based fee where appropriate.
Under the circumstances permitted by applicable law, we may be unable to respond to your request, including where national security, public security, criminal investigations, major public interests, abuse of rights, harm to lawful rights and interests of others, trade secrets, or other legally justified grounds are involved.
VI. How We Handle Minors’ Personal Information
If you are a minor under the age of 14, you should read and agree to this Privacy Policy together with your guardian, under the guardian’s supervision and guidance, before using our products and services.
We do not proactively collect minors’ personal information. If we discover that we have collected a minor’s personal information without prior lawful consent, we will delete such information as soon as possible. If you are the guardian of a minor and have questions about, or wish to correct or delete, the minor’s personal information, please contact us through the contact information provided in this Policy.
If you, as a guardian, submit a guardianship-related request to us, we may collect necessary identity and relationship proof regarding you and the minor in order to verify the guardianship relationship and process the request.
VII. Where and How We Store Your Personal Information
• As a principle, the personal information we collect under this Policy will be stored within the territory of China.
• The personal information we collect under this Policy will be stored using encryption or other reasonable security measures.
• Unless otherwise required by laws, regulations, or judicial authorities, the retention period of the personal information we collect is generally not less than one month and not more than twelve months from the time of first collection or first provision by you.
• You have the right to request deletion of your personal information in accordance with applicable law. Once the relevant retention period expires or the deletion conditions are met, we will delete or anonymize the relevant information in a timely manner.
VIII. How This Privacy Policy Is Updated
Our Privacy Policy may be updated from time to time. Without your explicit consent, we will not reduce your rights under this Policy. For material changes, we will notify you through website announcements, in-site notices, pop-up messages, or other appropriate means.
Material changes under this Policy include, but are not limited to: significant changes in our service model; significant changes in the purposes, types, or methods of personal information processing; significant changes in our control structure; changes in the main recipients of personal information sharing, transfer, or public disclosure; significant changes in your rights and the ways in which they may be exercised; changes in the department responsible for personal information protection, contact methods, or complaint channels; or where a personal information security impact assessment indicates a high risk.
IX. How to Contact Us
We have established internal mechanisms relating to personal information protection and will protect your personal information and that of end users in accordance with this Policy. If you have any questions, comments, or suggestions regarding this Policy, our privacy measures, or the collection, use, storage, sharing, transfer, disclosure, and other processing of your personal information, please contact us at: contact@ilivedata.com.
Under normal circumstances, we will respond within fifteen working days after receiving the relevant issue, comment, or suggestion and verifying your identity. If you continue to use our products and services, please read and agree to this Privacy Policy.